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Privacy Policy

Your privacy matters to us. This policy explains what data Village Cab collects, how we use it, and the choices you have.

Effective: January 2026

1. Information Collection

We collect information you provide directly when you create an account, book a ride, or contact us. This includes your name, mobile number, email address, and trip details. We may also collect device information such as device model, operating system, and unique identifiers to keep the app secure and reliable.

2. Location Data Usage

Village Cab uses your real-time location to match you with nearby drivers, provide accurate pickups, calculate fares, and improve route navigation. Location data is collected only when the app is in use or when you are on an active ride. You can disable location access at any time from your device settings, though some features may not work without it.

3. Contact Information

We may use your phone number and email to send booking confirmations, ride receipts, important service updates, and customer support messages. You can opt out of promotional messages at any time by replying STOP or contacting us at myvillagecab@gmail.com.

4. Data Security

We protect your information with industry-standard encryption, secure servers, and strict access controls. Payment data is processed by trusted payment partners and is never stored on our servers in raw form. Despite our efforts, no method of transmission over the internet is 100% secure — we encourage you to keep your account credentials confidential.

5. User Rights

You have the right to access, update, or delete the personal information we hold about you. You may request a copy of your data, withdraw consent for processing, or close your account at any time. To exercise these rights, contact us at myvillagecab@gmail.com or call 6386108496.

6. Updates to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make material changes, we will notify you through the app or by email. The latest version will always be available on this page, with the effective date listed below.